FUNDAMENTALS AND DYNAMICS

In change processes, there are thresholds that must be overcome. Otherwise, the system falls back to its previous state. For example, if the tipping point is not found in a context, one will keep dealing with these symptoms.

The individual thresholds are:

To what extent is the importance of change accepted by those involved and affected?
How are the roles distributed?
Have we found the tipping point as the factor critical to success?
To what extent do we have unity in our intended approach?
How will the change be implemented and enacted?
How will it be ensured that people have the necessary skills for what they must do?
To what extent are the customer’s expectations always considered and reflected?

Principles in Change Management

Tipping Point

In every system, no matter how complex, there is usually one or a few factors that are causally responsible for bringing about the desired or undesired state. The goal of problem solving must be to identify these factors and to seek solutions for these factors. Finding the tipping point is absolutely critical to success.

Concentric circles

In any change process, there are critical moments regarding how many of those affected have adopted goal congruence to the intended goal achievement. Strategies and approaches must accommodate changing dynamics at different stages of scaling the project and expanding the people involved.

Commitment through involvement

Psychological investment means generatively and emotionally involving as many people as possible in finding and implementing solutions. Employees should be involved in problems with their ingenuity and creativity, so that the solutions are created by the people themselves. That is the real secret of how to create commitment.

Immunity for change

Assumptions, fears, unsuitable solutions and omitted advantages often lead in their combination to a picture that in its logical derivation explains and favors non-change. The solution to this is to make the factors transparent, to check their rivalry and to ensure that what is thought is also spoken and is also desired.