CHANGE MANAGEMENT ON THE SCENE

This service area deals with targeted change projects that affect sub-areas of an organization or the entire organization.

Examples of issues we have worked on:

How can we decisively reduce scrap and rework?
What can we do to reduce absenteeism in an area?
How do we improve our ability to deal competently with customers in order to achieve maximum customer satisfaction?
How do we strategically design our company in a more consistent manner so that we achieve a significant image gain on the market?
How can we reduce our internal expenditure of resources and achieve the same or even better work results with less wear and tear?
How can we quickly and sustainably eliminate significant dissatisfaction among our customers?
How can we decisively improve our sales performance?

Various aspects determine the successful course of a change process. First, the tipping point (leverage point) must be identified as the decisive cause of the problem in order to implement quick solutions. In addition, the right people should be brought together to drive the process forward and all stakeholders should be involved as intensively as possible to generate commitment.

Proven success factors

Human factor

In all these issues, a prerequisite is that the solution can be achieved through human behavior. These cases are about bringing the right people together.

Assumptions and fears

In all social contexts, assumptions, attitudes and fears have a massive impact on what happens. Assumptions about other people, assumptions about how events will happen, or fears of negative consequences can bring a change process to a standstill.

Managers as the central driving force

In any case, it is important to establish target congruence with the executives in such processes. All the way to the top. There can always be strains, so a resilient relationship that can also tolerate irritations is indispensable.

Multipliers – Sparks

Neutral Sparks are multipliers. Employees who support the change process and can ensure acceleration from within, especially in area-wide processes.