BASICS AND DYNAMICS

In change processes, there are thresholds that need to be overcome. Otherwise the system will revert to its previous state. For example, if the tipping point in a context is not found, these symptoms will be dealt with again and again.

The individual thresholds are:

To what extent is the importance of change accepted by those involved and affected?
How are the roles assigned?
Have we found the tipping point as the critical success factor?
To what extent do we agree on our intended course of action?
How will the change be realized and implemented?
How is it ensured that people have the necessary skills for what they have to do?
To what extent are the customer’s expectations always taken into account and reflected?

Principles of change management

Tipping Point

In every system, no matter how complex, there are usually one or a few factors that are primarily responsible for bringing about the desired or undesired state. The aim of problem solving must be to identify these factors and find solutions for them. Finding the tipping point is absolutely critical to success.

Concentric circles

In every change process, there are critical moments regarding the question of how many of those affected have adopted goal congruence with the intended goal achievement. The strategies and procedures must do justice to the changing dynamics in the various stages of scaling the project and expanding the people involved.

Commitment through involvement

Psychological investment means involving as many people as possible generatively and emotionally in finding and implementing solutions. Employees should contribute their ingenuity and creativity to problems so that the solutions are created by those affected themselves. That is the real secret to creating commitment.

Immunity to change

The combination of assumptions, fears, unsuitable solutions and lost benefits often leads to a picture that logically explains and favors non-change. The solution to this is to make the factors transparent, check their rivalry and ensure that what is thought is also expressed, i.e. is also desired.